Kenny, your company definitely needs this VoIP phone systems since you always complaint that you can't control the phone usage by your staffs. That's common in most of the workplaces, staffs would overly use the phone to make personal phone call more than business-related call once they found their boss is not around. Try to install this phone system to your office, it is an user friendly phone system for a small business so it is suitable for your office use. It features call recording, call monitoring, call transfer, conference, hold and complete access to the voicemail system. I believe you got no more worries after install this advance technology phone system in your office.